· hotels
{{ agentName }} · AI front desk

A front desk
that never sleeps.

{{ agentName }} answers every call and every WhatsApp your hotel gets: books rooms straight into your PMS, handles guest requests and sells the upgrade — in the caller's own language.

Answers24/7 · no hold time
ChannelsPhone · WhatsApp · Web · In-room
IntegratesYour PMS and channel manager
Languages60+ · auto-detected
01 — The problem

The front desk serves whoever is in front of it. The phone loses.

Today, in the lobby
  • 01The phone rings in the middle of the 3pm check-in rush.
  • 02The direct booking is lost and comes back through an OTA, with commission.
  • 03The guest in 412 is on hold just to ask for towels.
  • 04The night shift covers everything with one person.
With {{ agentName }}
  • 01Answers on the first ring — three calls at once if needed.
  • 02Closes the direct booking in your PMS. No commission.
  • 03In-room requests land straight in as tickets.
  • 04The small hours are covered, in any language.
02 — What {{ agentName }} does

Front desk, bookings and concierge. One single voice.

Bookings
Direct booking
Real availability and rates from the PMS. Takes the deposit with a payment link on the same call.
Pre-stay
Early check-in
Confirms arrival, ETA and preferences over WhatsApp before the guest sets foot in the lobby.
In-house
Concierge and room service
Towels, late check-out, spa and restaurant bookings. Every request becomes a ticket for the right team.
Upsell
Sells the upgrade
Superior room, breakfast, transfer. Offered at the right moment, never pushy.

Events, complaints and VIP guests go to your team with the conversation summarised — {{ agentName }} knows what isn't hers to handle.

03 — Live demos
Book a room.

{{ agentName }} is answering right now. Call and ask for a room, message her on WhatsApp as a guest, or talk to her from the hotel website.

Demo 01 — Phone call

Ask for a room
for the weekend.

01
Call the demo number. {{ agentName }} answers in the hotel's tone and asks for dates and guests.
02
Hear real rates. Availability and prices come live from the PMS, by room type.
03
Haggle over breakfast. She handles rates with and without breakfast, cancellation policies and children.
04
Switch to English. She changes language mid-call, without missing a beat.
{{ voiceSource }} On call
Phone
Web · WebRTC
For Saturday I have a superior double with river view at 140 dollars, breakfast included. Shall I book it for you?
llm.tool_result · get_room_types
Superior double · 140
River suite · 210
Standard · 98
Talk
Mute
End
{{ agentInitial }}
{{ bizName }}
{{ agentName }}
For Saturday I have a superior double with river view at 140 dollars, breakfast included. Shall I book it for you?
check_rooms({"in":"sat","out":"sun","guests":2}) → superior double
00 : 58
mic
alt
×
Demo 02 — Guest WhatsApp

The guest writes.
Everything gets handled.

01
Before arrival: {{ agentName }} confirms the booking, asks for the arrival time and offers a transfer.
02
During the stay: room service and housekeeping requests reach the team as tickets.
03
Voice notes included. The guest sends an audio from the pool and she understands it.
04
Your staff can step in on any conversation and hand it back to {{ agentName }} afterwards.
Demo 03 — The result

The booking comes out confirmed and written, on its own.

Booking confirmation {{ bizName }} · RES-2026-08231
Guest
NameAna Beltrán · 2 adults
ContactWhatsApp verified
Estimated arrivalSaturday · 16:30
LanguageSpanish
Stay
RoomSuperior double · river view
DatesSat 12 → Sun 13 · 1 night
RateUSD 140 · breakfast included
DepositUSD 42 · paid by link
{{ agentName }}'s notes
RequestsLate check-out 14:00 · high floor
Upsell acceptedAirport transfer
Written to the PMS Synced · inventory updated
01Written to your PMS the moment she hangs up. Room blocked, rate applied, channel manager inventory updated.
02Sent to the guest over WhatsApp, with the details and the deposit payment link.
03With the notes from the floor. Requests from the conversation reach housekeeping and the front desk as tasks.
04Nobody typed a thing. Your team just watches it appear in the same panel as always.
04 — Integration

{{ agentName }} adapts to your PMS. Not the other way around.

You migrate nothing. {{ agentName }} reads availability and writes bookings into the system you already run — the same inventory your channel manager sees.

Opera Cloud
Direct integration
Cloudbeds
Direct integration
Mews
Direct integration
SiteMinder
Channel manager
Little Hotelier
Direct integration
Your own PMS
We integrate over API

Independent hotel with no PMS? We give you a room calendar with a live panel, included with {{ agentName }}.

05 — Outbound

A stay is sold twice.

Pre-stay
She calls 48 hours ahead to confirm and sell the upgrade.
Transfer, breakfast, superior room. The upsell that converts best is the one before arrival.
No-shows
She reconfirms every unguaranteed booking.
If the guest cancels, the room is back in inventory that same afternoon.
Post-stay
She asks for the review and plants the next visit.
A short survey by voice or WhatsApp, plus a direct-rate offer for next time.
06 — International guests
The guest from Paris calls in French. The one from São Paulo, in Portuguese. {{ agentName }} answers both, at once.
60+ languages · auto-detected · unlimited simultaneous calls
07 — What changes

The impact, in nights.

0
missed calls at the front desk, by day and at 3am.
−15%
OTA commission on every booking that comes back to the direct channel.
24/7
concierge in every language, without growing the night shift.
+1sale
every call is an upsell nobody is making today.

And every conversation is transcribed: what guests ask for, what they ask before booking, why they walk away. Your rates and your website, informed by real data.

08 — Rollout

Live in one week.

Day 1 · We listen
Your rates, your policies, your way of welcoming people.
We set {{ agentName }}'s tone with you: the vocabulary and the warmth of your house.
Days 2–4 · We connect
Your PMS, your number, your WhatsApp.
Nothing to migrate. We run test bookings until every rate sounds perfect.
Day 5 · Live
{{ agentName }} answers. You listen in whenever you want.
Any manager opens a link and hears the call in progress. Live tweaks, no downtime.
09 — Mobile app

Your hotel, in the pocket
of the guest.

01
Check-in, key and requests — no front desk needed. The guest runs their own stay; {{ agentName }} answers behind every screen, in the guest's language.
02
The agent calls you in the app. Native VoIP calls: {{ agentName }} rings on your phone with no line costs, avatar and context included.
03
Push that solves, not push that nags. Every notification opens an action — book, sign, pay, change — with the agent already knowing what it's about.
04
No app yet? We design it for you. Native iOS and Android (Ionic + Capacitor), push, VoIP and in-app purchases included.
9:41{{ bizName }}
Room 412 · night 1 of 3Welcome, Ana
Your room is ready You can check in from here and unlock the door with your phone when you arrive. Check-inLater
Digital key Room 412 · floor 4 Open the door
Late check-out14:00
Spa · Saturday11:00
Room service · breakfastTomorrow 08:30 · continentalEdit

Book spa
Airport transfer
VoIP call · in-app
{{ agentInitial }}
{{ agentName }} Ana, your airport transfer leaves at 10:30. Will you come down, or shall I send the bellboy up to 412?
alt×
Chat · with context{{ agentName }}
Today
Hi Ana, all good with the room? I can send up anything you need.14:12
Two more towels and some ice please14:15 ✓✓
Housekeeping already has it. On their way in 10 minutes. create_ticket14:15
What time does the spa open tomorrow?14:18 ✓✓
From 10 to 21. There's a slot at 11 with a deep-tissue massage — shall I hold it for you?14:18
Write a message…
HomeCallChatAccount
Next step

Book a night
with {{ agentName }}.

The best demo is a phone call. Ask for a room this weekend, hear how she sells — then let's talk about your hotel.

{{ phoneNum }}
pinecall.io
Knowledge — Knowledge base

Upload your documents.
The agent answers from them.

Load your rate sheet, cancellation policies, hotel services and front desk FAQ as PDF, Word or plain text. The agent indexes them on its own and answers with what your document says — source in plain sight.

Upload
Drag in the PDF and you're done.
No special format, no training. Update the document and the agent answers with the new version.
Finds the exact passage
Hybrid search with high-precision embeddings.
Not "roughly similar": the right passage, even when the guest asks in completely different words.
With the source
«Do you take pets, and what time is check-out?»
The answer comes from your policies, quoting the document — not from a guess. If it isn't there, it says so and hands off to a person.
Demo settings
Press S at any time to open this panel. The names are saved for your next meeting.
{{ pageCur }} / {{ pageTot }} — {{ pageLabel }}
Intro Demos Integration Impact Mobile app Contact